Document Type : Research Paper
Department of Management, Saghez Branch, Islamic Azad University, Saghez, Iran
In the two past decades, powerful and highly user-friendly software has been introduced to modeling organizational processes. With some of this software, you can easily draw the sequences of business activities and processes in different organizations and industries to visualize the organization as a whole. On the other hand, the emphasis on the process approach at ISO 9001: 2000, and in particular at ISO 9001: 2015, has made process map extraction as an important issue for organizations. One of the best tools for the extraction of process maps is the IDEF0 standard, which allows you to extract organizational processes maps in fine detail, thereby displaying organizational processes as a whole. iGraf IDEF0 is one of the best software for modeling processes according to the IDEF standard. This article will describe how to extract the organizational process map in a production engineering company to implement ISO9001: 2015. Extracting these process maps plays a key role in institutionalizing the process approach in people.